Contact us
For any questions, email us at:
We will review each community safety report and take appropriate action within 24 hours of receipt. We will remove substantiated objectionable or rule-violating content within that period and suspend or ban users responsible for substantiated abuse, including sexual exploitation or grooming of minors, hate, threats, harassment, bullying, or abuse. A report alone does not establish a violation or automatically result in a ban. We will respond to other inquiries as soon as reasonably possible. Do not email passwords or other sensitive information.
How do I cancel a subscription? Monthly/yearly auto-renewable subscriptions can be cancelled anytime in iPhone Settings → Apple Account → Subscriptions; benefits remain active until the end of the current period. 30-day / 365-day passes are one-time purchases and never auto-renew, so there is nothing to cancel.
How is pass duration counted? Passes are counted in exact days (30 days / 365 days) from the moment of purchase.
How do I request a refund? All purchases are processed by Apple. Please visit reportaproblem.apple.com to request a refund.
How do I delete my account? In the app: Me → Settings → Delete Account. Deletion includes a cooling-off period during which signing in cancels the request; afterwards the account and its data are permanently deleted.
Forgot your password? Please contact us by email with your username and we will help you recover access.
How do I report inappropriate content? Long-press a message or open the user's profile and choose "Report". We will review each community safety report and take appropriate action within 24 hours of receipt. We will remove substantiated objectionable or rule-violating content within that period and suspend or ban users responsible for substantiated abuse, including sexual exploitation or grooming of minors, hate, threats, harassment, bullying, or abuse. A report alone does not establish a violation or automatically result in a ban.
Is my content safe? See our Privacy Policy for details.
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